An easy new way to manage
your MSP business.
Quick setup – brilliantly configurable.
Everything you need, all in one place.
Teams and organisations of all sizes use HaloPSA
Explore the modules of HaloPSA
Stay in sync with one centralised system.
Work together using HaloPSA’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.
Integrated PSA Platform
Capture your entire business operations within a single cloud-based system, so your team can manage and track all assets, projects and tickets with ease.
Project Management
From basic projects to complex portfolio management–teams deliver their best work with HaloPSA. Share a live view of all projects on the go to gain clarity and visibility.
Task Management
Stay on top of your workload by organising your projects and tasks in one centralised system. Integrate your apps, connect your calendar to sync assign users to tasks to track your teams’ work.
Time Tracking & Billing
Automatically capture time for different customer interaction points to ensure billing is 100% accurate for PAYG work.
Asset Management
Track your assets and visualise dependencies between configuration items. Identify and log incidents and problems against assets and identify systemic failings prior to causing major incidents.
Contract Management
Control what is sold to your customers. Track dates and documents, or go further and work out what is billed, where and how in accordance with contract data.
Inventory Management
Catalogue and keep track of stock controls and costing analysis for easy traceability and a seamless service. Create items manually, or import them from an existing database.
Auto-Asset Discovery
Automate the identification of the assets in your company with HaloPSA. Simplify the process of maintaining assets by automating the collection process.
Gain more control over the assets and items lifecycle.
Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power.
Happy customers are the secret to growth.
Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to help you run a successful MSP business.
Customer Service
Easily manage incidents and meet SLAs through HaloPSA’s incident management. Automation of workflows and centralising communications has never been easier.
Self-Service Portal
Gain freedom with a fully customisable, white label portal to create an extension of your brand. End users can access their requests, raise tickets and find solutions from knowledge base articles.
CRM
Organise, manage and track customer accounts with a single cross-business view to help teams stay in-sync and stay focussed on the customer.
Sales
Boost your sales teams visibility with integrated opportunity management. Track calls, emails and contact history in one centralised system so you have full visibility and control of your schedule.
Sit back, relax and watch HaloPSA in action.
Easy video walkthroughs that cover the basics in this short video series.
SERVICE DESK
Create the best customer experiences.
The best helpdesk ticketing system designed for MSP’s and IT service providers. Created to be an easy, simple experience your customers will love.
CUSTOMER RELATIONSHIP MANAGEMENT
Gain visibility into your entire sales pipeline.
Close deals and successfully onboard customers faster. Craft the sales workflow so you can establish consistent results.
SELF SERVICE PORTAL
Help customers help themselves.
The best helpdesk ticketing system designed for MSP’s and IT service providers. Created to be an easy, simple experience your customers will love.
REPORTING SUITE
Decisions are always better when they are driven by data.
Create a group of important insights to measure your business success – to stay informed and to empower better decisions.
REMOTE MONITORING AND MANAGEMENT
Connect best of breed systems together for the ultimate unified platform.
Easily automate asset information syncing for service, billing and reporting.
CONTRACTS
A smarter way to manage your contracts
Maintain accurate track of customer agreements and automate subscription adjustments.
CENTRALISED BILLING
Easy, quick and painless billing.
With simple configuration of automatic time capture, monthly billing and timesheets, you can simplify the billing process with HaloPSA.
INVENTORY MANAGEMENT
Plan, track and manage in an easy new way.
Centralised stock management allows you to track levels and sell to customers easily.
PROJECT MANAGEMENT
Powerful project management for productive teams.
Plan, track and manage any project from start to finish.
BILLABLE TIME TRACKING
Always bill accurate time.
Automatically capture time for different customer interaction points to ensure billing is 100% accurate for PAYG work.
PSA software
Demand more from your PSA software.
The fast and simple way to manage your entire MSP business.
There’s more to discover
Easy setup and everything as standard. Learn more about HaloPSA.
Try HaloPSA free for 30 days.
Immediate Access. No Credit Card Required.
