Backup Radar Integration

Integrate Backup Radar with HaloPSA for a complete backup monitoring tool.

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ScalePad Backup Radar is the most complete backup monitoring tool, built for MSPs, enabling them to get full oversight across their clients’ backup environments. Our integration is pivotal to Backup Radar users as they can integrate and streamline their backup ticketing workflow with our two way ticketing sync.

Backup Radar’s intelligent ticketing automation will surface only the most actionable alerts in HaloPSA, while automatically grouping, appending, and closing resolved backup tickets. This helps HaloPSA clients streamline their backup ticket process, and focus on the most important alerts, saving valuable time.

This integration with Backup Radar, will help:

– Optimize backup status ticketing workflow in HaloPSA, automatically grouping, appending, and closing resolved backup tickets. Cleans up some of the notification ticket noise that is common in MSP backup environments.

– Surface unreported backup status (No Results) tickets, highlighting hidden gaps in your backup process. Urgent tickets are synced right into HaloPSA ensuring they can be prioritized based on your team’s workflow.

– Two-way sync of information helps compare backups Backup Radar receives against your PSA to ensure that every machine and device has monitoring set up.

You can check out Backup Radar’s website here: https://www.scalepad.com/backup-radar/

To find out about our other integrations available, visit our integration page.

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