• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Skip to custom navigation
HaloPSA

HaloPSA

  • Features
  • Pricing
  • Integrations
  • Resources
    • Demo On Demand
    • Case Studies
    • Roadmap
    • ITIL Alignment
    • Blog
    • Guides
  • Compare Us
    • ConnectWise
    • Datto Autotask
    • Solarwinds MSP
  • Solutions
    • I Need To…
      • Run My Business More Effectively
      • Improve My Customer Experience
      • Streamline My Sales Process
      • Gain Control Of My Projects
    • We Are A…
      • Managed Service Provider
      • Telecommunications Provider
      • Cloud Solution Provider
      • Software Company
      • Consultancy Firm
  • Start trial
  • Book demo

Enhance your service delivery with HaloPSA

Award winning PSA software that is loved by managers, engineers and users.

Service Desk

Out of the box HaloPSA is ITIL-aligned and each process has built in recommendations. The service desk is powerful but still extremely flexible, allowing you to use our standard processes as a starting point and supplement them with your own processes. Features include, customer specific SLAs, dispatch calendar, ITIL processes, time management and automation.

Contract Management

Against each Customer, you can specify the SLA you have in place with them, and allow all calls for that customer to be prioritised correctly. Each customer can have their own charge rates, as well as contract and service tax codes. You can track which assets are to be included in each contract, and select periods for billing, whether weekly, monthly, quarterly or yearly. Set period charge amounts, allow for Pay-as-you-Go (PAYG) billing, pre-payment contracts, or fixed price, or combinations depending on request type, charge codes or ticket categories.

Asset Management

Assets of any kind can be stored in customisable groups and types, with endless custom details fields to capture and store data manually and automatically, with full reporting capabilities. Either use HaloPSAs built in discovery tool or integrate with your existing RMM software.

Sales/CRM

Store all of your customer’s details for the customer as a whole, site level and end-user, and access at the click of a button. Everything from their direct dial, and mobile, to who they report to, working hours, anything you would ever need. The activity screen gives you a snapshot of the customer at the click of a button. Use this to raise opportunities, quotations, sales orders, invoices and manage stock.

Integrate with your favourite software

See all integrations

Footer

Products

Company

  • Contact Us
  • Work With Us

HaloPSA

  • Features
  • Integrations
  • Pricing
  • Blog

Key Features

  • Service Desk
  • Sales CRM
  • Billable Time Tracking
  • Reporting
  • Contract Management
  • Billing
  • Stock Management
  • Project Management

Compare PSA

  • ConnectWise
  • Datto Autotask
  • Solarwinds MSP
  • Accelo
  • Harmony PSA
  • Naverisk
  • Top Desk

Social

  • Terms and Conditions
  • Privacy Policy
  • Security
We use cookies to ensure that we give you the best experience on our website. By using our website or closing this message, you are agreeing to our Cookie Policy.OkPrivacy policy