All Modules as Standard. Unlimited Usage.
Easy Setup – Brilliantly Configurable.
Happy customers are the secret to growth.
Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to help you run a successful MSP business.
Customer Service
Easily manage incidents and meet SLAs through HaloPSA’s incident management. Automation of workflows and centralising communications has never been easier.
Self-Service Portal
Gain freedom with a fully customisable, white label portal to create an extension of your brand. End users can access their requests, raise tickets and find solutions from knowledge base articles.
CRM
Organise, manage and track customer accounts with a single cross-business view to help teams stay in-sync and stay focussed on the customer.
Sales
Boost your sales teams visability with integrated oppotunity management. Track calls, emails and contact history in one centralised system so you have full visibility and control of your schedule.
Asset Management
Track your assets and visualise dependencies between configuration items. Identify and log incidents and problems against assets and identify systemic failings prior to causing major incidents.
Contract Management
Control what is sold to your customers. Track dates and documents, or go further and work out what is billed, where and how in accordance with contract data.
Inventory Management
Catalogue and keep track of stock controls and costing analysis for easy traceability and a seamless service. Create items manually, or import them from an existing database.
Auto-Asset Discovery
Automate the identification of the assets in your company with HaloPSA. Simplify the process of maintaining assets by automating the collection process.
Gain more control over the assets and items lifecycle.
Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power.
You’re in good company
100,000+ people, from 40+ countries, trust HaloPSA to deliver their IT Service Desk:
Want to see HaloPSA in action
Book 30 minutes with a member of our team to find out how we can help you
Stay in sync with one centralised system.
Work together using HaloPSA’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.
Integrated PSA Platform
Capture your entire business operations within a single cloud-based system, so your team can manage and track all assets, projects and tickets with ease.
Real-Time Project Dashboard
Share a live view of all projects on the go to gain clarity and visibility. This simple dashboard updates automatically, so you can keep track of projects and make resource spend transparent.
Time Tracking & Billing
Share a live view of all projects on the go to gain clarity and visibility. This simple dashboard updates automatically, so you can keep track of projects and make resource spend transparent.
Task Management
Stay on top of your workload by organising your projects and tasks in one centralised system. Integrate your apps, connect your calendar to sync all your meetings and appointments and assign users to tasks to track your teams’ work.
A Single Organisational Service Desk
Take advantage of HaloPSA’s all-inclusive nature, roll out across the entire organisation to create a single system to allow you to create a centralised mission control for business operations.
Integrations
Share a live view of all projects on the go to gain clarity and visibility. This simple dashboard updates automatically, so you can keep track of projects and make resource spend transparent.
Problem Management
Escalate and automate the management of ongoing problems, investigate root causes of issues, and achieve in-depth resolution. HaloPSA allows powerful management of any issue, enabling your company to deliver exceptional problem resolution.
Release Management
Control, plan and document all your releases from minor bug fixes to major software enhancements in one interface. Keep you end-users up to date by notifying them of changes and version updates.
Change Control
Track, plan and execute organisational changes of any scale with HaloPSA’s outstanding change management capabilities. Ensure deadlines are met and practices remain standardised throughout your entire company.
Service Catalogue
Maintain a comprehensive, ITIL-compliant record of all actions carried out through the system. Keep your team informed on all progress and provide detailed reports to customers including all relevant information.
Streamline IT by becoming ITIL aligned.
Out of the box ITIL aligned, we create an easy onboarding experience to bring ITIL frameworks into your organisation.
Try HaloPSA free for 30 days.
Immediate Access. No Credit Card Required.
