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HaloPSA

HaloPSA

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    • I Need To…
      • Run My Business More Effectively

        Find out which customers and services are profitable and gain the confidence to act on this data.

      • Improve My Customer Experience

        Make all interactions as smooth as possible with a fully thought out end to end experience for your customers.

      • Streamline My Sales Process

        Remove unnecessary processes from your sales and account management and let them focus on their customer relationships.

      • Gain Control Of My Projects

        Visualise your workload and forecast your required budgets to ensure you can deliver on your projects.

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An easy new way to manage

your MSP business.

Quick setup – brilliantly configurable.

Start Trial
Book Demo

Everything you need, all in one place.

Teams and organisations of all sizes use HaloPSA

Explore the modules of HaloPSA

Stay in sync with one centralised system.

Work together using HaloPSA’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.

Integrated PSA Platform

Capture your entire business operations within a single cloud-based system, so your team can manage and track all assets, projects and tickets with ease. 

Project Management

From basic projects to complex portfolio management–teams deliver their best work with HaloPSA. Share a live view of all projects on the go to gain clarity and visibility.

See Projects →

Task Management

Stay on top of your workload by organising your projects and tasks in one centralised system. Integrate your apps, connect your calendar to sync assign users to tasks to track your teams’ work. 

Time Tracking & Billing

Automatically capture time for different customer interaction points to ensure billing is 100% accurate for PAYG work.

See Time Tracking →

Asset Management

Track your assets and visualise dependencies between configuration items. Identify and log incidents and problems against assets and identify systemic failings prior to causing major incidents. 

See Assets →

Contract Management

Control what is sold to your customers. Track dates and documents, or go further and work out what is billed, where and how in accordance with contract data. 

See Contracts →

Inventory Management

Catalogue and keep track of stock controls and costing analysis for easy traceability and a seamless service. Create items manually, or import them from an existing database. 

See Stock →

Auto-Asset Discovery

Automate the identification of the assets in your company with HaloPSA. Simplify the process of maintaining assets by automating the collection process.

See RMM & Remote →

Gain more control over the assets and items lifecycle.

Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power. 

Happy customers are the secret to growth.

Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to help you run a successful MSP business.

Customer Service

Easily manage incidents and meet SLAs through HaloPSA’s incident management. Automation of workflows and centralising communications has never been easier. 

See Service Desk →

Self-Service Portal

Gain freedom with a fully customisable, white label portal to create an extension of your brand. End users can access their requests, raise tickets and find solutions from knowledge base articles.

See Portal →

CRM

Organise, manage and track customer accounts with a single cross-business view to help teams stay in-sync and stay focussed on the customer.

See CRM →

Sales

Boost your sales teams visibility with integrated opportunity management. Track calls, emails and contact history in one centralised system so you have full visibility and control of your schedule.

See Sales →

Sit back, relax and watch HaloPSA in action.

Easy video walkthroughs that cover the basics in this short video series.

You’re in good company

125,000+ teams, from 75+ countries, trust HaloPSA to deliver their PSA software:

SERVICE DESK

Create the best customer experiences.


The best helpdesk ticketing system designed for MSP’s and IT service providers. Created to be an easy, simple experience your customers will love.

See Service Desk →

CUSTOMER RELATIONSHIP MANAGEMENT

Gain visibility into your entire sales pipeline.


Close deals and successfully onboard customers faster. Craft the sales workflow so you can establish consistent results.

See CRM →

SELF SERVICE PORTAL

Help customers help themselves.


The best helpdesk ticketing system designed for MSP’s and IT service providers. Created to be an easy, simple experience your customers will love.

See Portal →

REPORTING SUITE

Decisions are always better when they are driven by data.


Create a group of important insights to measure your business success – to stay informed and to empower better decisions.

See Analytics →

REMOTE MONITORING AND MANAGEMENT

Connect best of breed systems together for the ultimate unified platform.


Easily automate asset information syncing for service, billing and reporting.

See RMM & Remote →

CONTRACTS

A smarter way to manage your contracts


Maintain accurate track of customer agreements and automate subscription adjustments.

See Contracts →

CENTRALISED BILLING

Easy, quick and painless billing.


With simple configuration of automatic time capture, monthly billing and timesheets, you can simplify the billing process with HaloPSA.

See Billing →

INVENTORY MANAGEMENT

Plan, track and manage in an easy new way.


Centralised stock management allows you to track levels and sell to customers easily.

See Stock →

PROJECT MANAGEMENT


Powerful project management for productive teams.


Plan, track and manage any project from start to finish.

See Projects →

BILLABLE TIME TRACKING

Always bill accurate time.


Automatically capture time for different customer interaction points to ensure billing is 100% accurate for PAYG work.

See Time Tracking →

PSA software

Demand more from your PSA software.

The fast and simple way to manage your entire MSP business.

There’s more to discover

Easy setup and everything as standard. Learn more about HaloPSA.

Try HaloPSA free for 30 days.

Immediate Access. No Credit Card Required.

Free trial

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