Integration Overview

Today’s help desks face a spike in impersonation attempts. Moreover, they also have to account for too many persistent admin privileges to complete Tier 1 tasks, such as password resets involving Active Directory, Entra ID, domain-joined devices, or local admin and service accounts.

CyberQP has partnered with HaloPSA to mitigate risks associated with over-provisioning admin access to Tier 1 technicians, backed by end user identity verification to deter social engineering attacks.

Key Features

How it Works

With this integration, help desks can verify customer identites and take action on Tier 1 tickets without context-switching to another dashboard.

To learn more about how CyberQP helps IT service providers secure their help desks and achieve zero standing privileges, you can connect with their product specialists here.