Thread Integration

Integrate Thread with HaloPSA to provide seamless conversational service to your customers within Teams, Slack, or via a Windows or Mac app.

100,000+ people, from 50+ countries, trust HaloPSA to deliver their PSA software:

Overview

Integrate Thread with PSA software to provide magical service to your customers.

Deliver incredible experiences with unmatched efficiency. Provide conversational service to your customers within Teams, Slack, or via a Windows or Mac app. Tickets are created and synced to HaloPSA in real-time.

30% decrease in time to resolution
1 hour per day in time savings for your technicians
71% of end users who chat once will never call or email again

Free your technicians to do their best work. Drag-and-drop dispatch and AI auto-categorization and auto-prioritization make triage and service coordination easier than ever, empowering technicians to co-manage conversations across all channels from one Inbox. Magic AI writes your time entries so you can save time and focus on what matters most–helping people and providing exceptional service.