ilert Integration
Resolve critical issues faster with ilert integration for HaloPSA.
ilert is the go-to platform for operations teams to manage critical issues. It includes alerting, on-call management, and status pages for faster incident response. Companies use ilert to manage always-on services and increase their uptime.
Integrate HaloPSA with ilert incident management platform to transform tickets into incidents and to manage the entire incident lifecycle—from acknowledgment to post-incident analysis. By connecting HaloPSA with ilert, you can:
Receive notifications about HaloPSA tickets via voice calls, SMS, and push notifications, and acknowledge them on the go.
Inform clients and stakeholders about incidents through public and private status pages.
Simplify team communication efforts. Alerts in ilert are automatically marked as resolved when the corresponding HaloPSA tickets are closed.
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